Good to Know Before You Book

Booking and Walk-Ins

Do you take walk-ins? Yes. You are welcome to come in without an appointment.
But call first — (346) 360-4881. Braiding appointments are long, and a braider who is four hours into a full install cannot start yours. A two-minute call tells you whether to come now or at three o’clock, and saves you a wasted drive.
Do I pay anything to book? No. There is no deposit — not online, not by phone, not in person. You settle at the salon when your hair is done.
→ Book an appointment online
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Paying

What can I pay with? Cash, credit card or debit card. We are not a cash-only salon.
When do I pay? At the end, at the salon. The figure you pay is the figure you agreed before we started — flat-rate, with nothing added at checkout.
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If You’re Running Late

Life happens, and we do not charge for it. There is no late fee.
What we cannot do is hold a chair indefinitely. Past thirty minutes, your slot may have gone to someone else — because the appointment behind yours is just as long as yours, and someone has been waiting for it.
If you know you are running late, call. Often we can still fit you in, or move you to a time that works better. A call is almost always enough.
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What the Price Covers

Is the hair included? No. The price covers the braiding. The hair itself is billed separately.
You can bring your own, or buy it at the salon — either way it is a separate line. How many packs you need depends on the style and the exact look you want, so there is no single number that fits everyone.
Call before you shop and we will tell you how much to get and which texture suits the style.
How do I find out what my style will cost? Send or bring a photo and call us. We price from the photo rather than the style name, because names travel badly — “goddess braids”, “soft locs” and “boho braids” mean different things in different salons.
The figure is agreed with you before anything starts, and it does not move. If it makes you more comfortable, ask for it in writing before we begin — we would rather you did.
→ See all braiding services and starting prices
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Getting Your Hair Ready

What should I do before my appointment? Come with hair that is clean, detangled and completely dry. Washing the day before rather than the same morning is ideal, and blow-drying helps if you can.
Eat before you come if you are booked for a longer style. Some installs take most of a day.
Tell us about your scalp. If it is sensitive, or your edges need extra care, say so before your braider starts rather than during.
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While You’re in the Chair

What if it hurts? Say so immediately. Not at the end, not in a review three weeks later.
Braiding should feel like tension, not pain. If a section pulls, if your scalp stings, if one braid feels tighter than the rest — tell us there and then, and we will take that section out and redo it.
A braider cannot feel your scalp. We would far rather spend ten extra minutes on one braid than have you leave with a headache and lose your edges a month later.
Can you do a style that isn’t on the site? Yes, and plenty of them. The site lists what is booked most often, not the limit of what we braid. Bring a photo and we will quote it.
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Bringing a Child

How young can a child be? We braid children from age five.
Tell us when you book that the appointment is for a child, so we schedule the right amount of time and nobody is rushed. A child who is hurried is a child who will not sit still — and that helps no one.
Children’s styles also come out sooner than adults’. See the next section.
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How Long to Keep Your Style

This is where we will probably tell you something different from the last salon you visited.
Braids left in too long are the single most common reason people lose their edges. Your own hair keeps growing underneath; the braid does not move with it, and the tension shifts to the root. What felt fine in week two starts pulling in week seven.
So these are the windows we recommend — and we would rather you came back sooner and kept your hairline.
Cornrows: 2 weeks minimum 4 weeks — past that they stop looking clean
Box braids and twists: 2 to 4 weeks 5 to 6 weeks, and only on thick, well-maintained hair
Children’s braids: — 2 weeks maximum, no exceptions
Why children come out sooner. A child’s scalp is more fragile than an adult’s, and a child cannot tell you reliably that something has started to pull. Two weeks is the ceiling, whatever the style.
Not sure where yours stands? Call us, or send a photo of your roots. It takes thirty seconds to tell you whether you have another week or whether it is time.